Order toll free (800) 935-5475
Our knowledgeable customer support team is ready to help with any questions you might have!
Mon – Fri 6:00 am to 5:00 pm PT; Sat-Sun 6:00 am – 4:00 pm PT
Your feedback is valuable to us to improve our products and services.
You can also reach out to us by email at [email protected].
Chat with a member of our in-house team today.
We’ve compiled a list of frequently asked questions so that you can find the answers you need, when you need them.
Customer Support
You can call our US-based customer service at phone number: (800) 935-5475.
You can also utilize the Live Chat feature on our website by clicking the “Live Agent” button at the bottom of our website on desktop or the orange button with a speech bubble graphic on mobile.
Our customer service hours are:
Mon-Fri 6 AM – 5 PM PT
Sat-Sun 6 AM – 4 PM PT
Click here to view our privacy policy.
Returns and 90-day guarantee
You can check the status of your refund by logging into your Lone Wolf Ranch Account. You can also contact customer service via chat or at (800) 935-5475 Mon-Fri from 6 AM-5PM PST or Sat-Sun 6 AM-4 PM PST.
All of our incredible formulas are included in our industry-leading 90-day money-back guarantee.
Feel free to try any formula RISK-FREE for up to 90 days after your purchase, and if you aren’t completely satisfied, contact us to start a return, and then send back the bags, bottles, or jars (even if they’re empty) for a full refund of your purchase price minus shipping.
Please note your guarantee goes into effect on the day your product is shipped from our fulfillment center and expires 90 days after the shipped date.
Lone Wolf Ranch does not cover the cost of return shipping. You will be responsible for any shipping charges incurred when returning your product(s).
We strive for excellence at Lone Wolf Ranch — which means delivering your items correctly and in a timely fashion.
In the unlikely event you receive the wrong item, please contact our customer service team via chat or at (800) 935-5475 Mon-Fri from 6 AM-5 PM PST or Sat-Sun 6 AM-4PM PST.
In the unlikely event an item arrives damaged or defective, please contact our customer service team via chat or at (800) 935-5475 Mon-Fri from 6 AM-5 PM PST or Sat-Sun 6 AM-4 PM PST.
While we are confident your dog will love both the taste and the benefits of Power GI, we know all dogs are unique. If for any reason you or your dog are not satisfied, just let us know. You can contact our friendly customer support team to initiate your return. Simply send it back within 90 days of purchase for a full refund of your purchase price (shipping not included) even if your dog ate the entire supply!
We've revised our Privacy Policy pursuant to GDPR.
Please take a moment to review.
Privacy Policy